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Zain, part of the Zain Group, the leading mobile operator in the Middle East and Africa, held a graduation ceremony for the fourth batch of its Mobile Maintenance Centre students.
Sixteen graduates were handed their certificates, bringing the overall number of trainees who graduated from the Centre since its establishment a year and a half ago to 60. The graduates obtained the first specialized certificates granted in the Kingdom in this field, giving the certificate holders priority to enter the labour market by providing them with the required skills and expertise needed to qualify them for this profession.

Zain CEO Dr. Abdul Malik Al-Jaber, said that the company is keen on developing the local communications sector as well as contributing more effectively to local development. The set up of the first mobile maintenance center is in line with the company’s aim to achieve both objectives. Today mobile communications services became an essential necessity for more than 101% of the population. This creates a growing need for cell phone maintenance services whilst creating new job opportunities for the youth.

Zain’s mobile maintenance center is one of the initiatives announced after His Majesty King Abdullah II visit to the Company’s headquarters to emphasis the leading role played by Zain in the field of community service. Zain launched the Centre in May 2008 within the Vocational Training Corporation located in Zarqa, furnishing it and providing equipment of high standards. It also provides the centre with all that is needed to ensure training with high efficiency.

Al-Jaber added that Zain’s strategy focuses mainly on the partnership with the public sector in the face of the major challenges facing the national economy, namely, poverty and unemployment. He added that the new center offers training and rehabilitation necessary to lift workers’ competencies, capacities and productivity, which is in line with his HM King Abdullah’s directives which focus on the rehabilitation of human resources.

On his part, the Director-General of the Institution of Vocational Training, Majed Habashneh, said that this operator is the embodiment of real cooperation between the Foundation and the private sector, confirming the Foundation’s keenness to provide appropriate training programs, and to unify efforts with the private sector to come up with effective and appropriate training plans that meet the needs of the labour market. This includes the development of skills and Jordanian performance to enable them to acquire the necessary professional skills associated with the labour market, which would contribute to advancing the development and providing job opportunities for youth, commiserating with the needs of the labour market.

Al-Habashneh also referred to the Foundation’s implementation of a development plan to improve its performance and the quality of programs and increase competitiveness and access interdependence required to meet the requirements of the local and regional labour market, within the development plan and reform of a comprehensive restructuring in cooperation with the World Bank and the European Union.

The training workshop, which spanned three months, included both theory and practice, which will be the basis of building professional skills that qualify graduates to engage in the profession once they graduated. The Centre has additionally developed a special curriculum and held training workshops for the instructors to train the students.

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Confirming its distinguished position as a leading operator in the UAE, du has been chosen as the exclusive mobile and BlackBerry® smart phone provider for Dubai Municipality. As part of the collaboration, du will provide 4000 Dubai Municipality employees with du’s Premier Plan – a business mobile monthly plan that offers many exclusive privileges and benefits.

“We are extremely honoured to have been chosen as the exclusive mobile and BlackBerry provider for such an established and respected organisation as Dubai Municipality.  We are pleased to be able to offer all Dubai Municipality employees an  exclusive offer which will guarantee them all the benefits of the Premier Plan package, along with a number of additional privileges, such as our exclusive BlackBerry subscription,” commented Farid Faraidooni, chief commercial officer, du.

“We are pleased to have formed an exclusive agreement with du. Thanks to the innovative and value-driven package du has put together for our employees, Dubai Municipality will now be able to improve the quality and reach of both its internal and external communications, while empowering staff to enjoy the best available mobility services available today” commented Eng. Hussain Nasser Lootah, Director General of Dubai Municipality.

du’s exclusive Premier Plan guarantees significant savings to the employees, offering an array of innovative, value-for-money products and services such as du’s Pay by the Second billing system, which enables customers to pay only for the seconds of any national or international calls they make. Other special features of the deal include free calls between all employees that subscribe to the offer, one discounted rate to all major international destinations and one rate on all incoming calls while roaming in major international destinations with du’s  ‘One World One Rate’ offer. Premier Plan customers will also benefit from the unique ‘Business Wallet’ and ‘Personal Wallet’, which brings flexibility for managing calls to business associates, family and friends: the Business Wallet operates as a postpaid service, while the Personal Wallet is a prepaid service – in the same SIM.

Furthermore, du’s exclusive package will provide Dubai Municipality employees with the best BlackBerry® Unlimited deal in the market, along with highly competitive offers on the most cutting-edge handsets.

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In the exciting final stage of ‘Win with Nawras’, 11 delighted customers recently found themselves receiving a call out of the blue to say that they were the lucky winner of RO500 of credit and all for simply being a part of the fastest growing family in Oman. During the nail-biting mega draw held to mark the conclusion of ‘Win with Nawras’, mobile numbers were randomly selected by a computer installed at one of the company’s newest retail outlets: the interactive Nawras Store at Qurm City Centre.

Ibrahim Bin Hamood Al Wahaibi, attended the proceedings on behalf of the Ministry of Commerce & Industry while Al Wisal radio DJ, Monira Al-Haj, called each lucky winner after their number was selected. The conversations that took place with the surprised and thrilled Nawras customers were relayed live on air.

Nasser Mohammed Al Kindi from Nizwa was almost speechless when he took the call. After discovering he was one of the lucky winners, he said, “I am very happy to win this prize from Nawras; I didn’t expect it because normally I don’t participate in any draws. I joined Nawras four years ago and I am really satisfied with Nawras products and services. Nawras has got many creative services; I am using Closed User Group which I find really helpful. I would like to thank the Nawras employees at the Nizwa Store; they serve customers in a friendly and professional way.”

Maisa Ali Nasser Al-Awfi, Nawras retention and loyalty specialist, said, “We are always looking for new and exciting ways to give our customers an extra edge to their award winning mobile experience and through ‘Win with Nawras’ we certainly did that. This has been a very successful draw and our winners have been both surprised and elated to find their accounts boosted by an unexpected 500 Rials. This is another example of how Nawras customers always get more.”

During the month of December alone, Nawras customers won thousands of Omani Rials worth of credit as this award-winning communications provider employed a pleasingly different way of saying thank you and showing appreciation to its valued customers. Every Nawras customer enjoyed an equal chance of winning and having the possibility of taking home a part of the huge booty of thousands of Rials that was on offer.

Nawras, a Qtel Group company, previously gave Mohammed Saif Al Fakhari from Al Batinah region, a GMC Yukon as part of the company’s 4th anniversary celebrations. Following the exciting GC Cup competition, 11 customers flew off to different destinations across the world to enjoy an all expenses paid holiday from Nawras. Many special offers throughout the year continue to enable Nawras customers to get closer to friends and family.

Nawras is currently in the process of preparing its pleasingly different fixed line services in readiness for a launch date in mid 2010 which will see this successful mobile company grow further to become a full service communications provider for the people of Oman.

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From its headquarters in Ramallah, Wataniya Mobile, the new mobile telephony operator in Palestine, announced its new offer; all Wataniya Mobile’s Dahab Inclusive Minutes customers will be able to use their inclusive minutes for calls made from Wataniya Mobile to all Palestinian operators (mobile and fixed lines).
Dahab Inclusive Minutes plan is a part of the postpaid plan “Dahab”. This calling plan enables business customers to benefit from the many high quality benefits that were carefully designed to meet the communications needs of a business individual, and to offer them more value for their spent money.
This expansion of Inclusive Minuets to include all Palestinian networks will be active for our Business customers starting from today, and will be available for Individual customers starting from the 20th of this month, taking into consideration that the available inclusive minutes’ plans include Dahab 200, Dahab 400, Dahab 600, and Dahab 800.
This offer will is valid for six month, starting from the service activation date as announced. These rates will be flat rates that are applicable all day and throughout the week.
On his side, Marwan Al Muhaisen, Chief Commercial Officer at Wataniya Mobile, said “Because we are the operator of choice, we give you choices, we take into consideration the developing needs of all sectors of the society and customers. In our postpaid plan, Dahab Business, we give you the choice of selecting either one of the Inclusive Minutes plan or our Working Hours Plan. All these plans take into consideration the special needs of the Palestinian Business market; all you have to do is choose the plan that best suits your needs. Al Muhaisen added, “We have set caring for our customers as our utmost goal, because we believe that caring makes a difference, and because the customer has waited so long for quality and good price for mobile telephony services. And most importantly, the customer will have a choice”.
It is worth mentioning that minutes are charged per second from the first second for calls made inside Wataniya Mobile network. All Wataniya Mobile customers have the ability to manage their accounts, and see their due bills, through e-Wataniya on the Company’s website www.wataniya.ps.